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Zendesk Administrator

Job Title: Zendesk Administrator

Department: Operations: Business Services

Location: Remote, United States

 

POSITION SUMMARY

The Zendesk Administrator, you will play a key role in the scaling and success of our case management system, Zendesk, throughout the organization. You will work closely with stakeholders to help ensure the smooth implementation of system improvements and the rollout of new improvements as they come online. As we rely on our systems to provide excellent enterprise-level support to scale the organization, you will be the backbone and the foundation of our success.

 

RESPONSIBILITIES

 

QUALIFICATIONS/SKILLS

 

OUR VALUES 

Velocity: Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.

Integrity: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.

Be Bold: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.

Empowerment: Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.

Service: Supporting our customers, colleagues, and ourselves with respect and empathy.

As a work anywhere company, Velocity Global fosters a values-driven culture. We value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you have a disability or special need that requires accommodation, please contact us at careers@velocityglobal.com

 

WHAT WE DO

Velocity Global is one of the fastest growing companies in the world. Our Global Work Platform™ enables the world’s leading companies to identify, hire, and pay the best talent in over 185+ countries, and all 50 United States. More than 1,000 brands rely on our Global Work Platform™ to build highly collaborative global teams with ease. At Velocity Global, we make working from anywhere, anytime, possible. 

 

WHO WE ARE AS A TEAM

We are a team of passionate, creative, empathetic, and innovative, “owner-employees”, committed to building the world’s #1 cloud-based, next-gen Global Work Platform™.

If you wake up compelled to innovate, collaborate and laugh, you should apply! 

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